2011 CDW-G 21st-Century Campus Report

Now in its fourth year, the CDW-G 21st-Century Campus Report examines the role of technology in higher education. CDW-G surveyed more than 1,200 college students, faculty, administrators and Information Technology (IT) staff members to understand their perceptions of campus technology.

In 2011, the report found that interactive technology offerings such as digital content, mobile devices and online learning are not only more important to the 21st-century campus – they are being used on campuses at an increasing rate.

For the first time, CDW-G surveyed college administrators to get their perspective of campus technology and found a disconnect between administrators’ priorities and how they leverage campus technology.

View the Survey Tool » | Download the Report » | View the Press Release »

Click to Tweet: #College administrators value #tech skills, but other priorities get in the way, finds new #CDWG survey @CDWNews

Download Results

To view an in-depth analysis of the CDW-G 21st-Century Campus Report, please complete the information form at the link below.

Download the Report

Key Findings

  • Current college students say campus technology was an important factor in selecting their school. Likewise, 92% of current high school students agree that technology is an important consideration in the college selection process
  • Administrators agree that technology skills are important, but there is a disconnect as just 22% say improving tech use in learning is a top priority
  • Campus technology use grows and expands year-over-year. Nearly a third of students use technology in every class, up from 19% a year ago
  • Address the faculty technology professional development gap with discipline-specific training and faculty-led sessions

Campus Tech Counts

  • While administrators are focused on student retention and addressing funding shortfalls, they are less focused on addressing what is a top priority for students – technology

Top Digital

New Tools Expand Learning Options

  • Faculty and students rate virtual learning and digital content high on the list of essential technologies
  • Additionally, mobile devices take on greater prominence as learning tools

New Tools


Call to Action

  • Consider the students: “Recognize that our generation is accustomed to accessing information on the Internet. Students may be more likely to keep up with class if they can stay informed.” – College student
  • Rethink your approach: “You have to re-learn how to teach. It is not simply replicating face to face instruction.” – Faculty member
  • Don’t forget maintenance: “No technology is install and forget. There has to be a base budget allocated to keep renewing the technology installed every three years.” – IT staff member
  • Make it work: “Pick and choose the technology that is right for you and your teaching style. Not everyone needs to use everything.” – Faculty member


CDW-G hired O’Keeffe & Company to conduct an online survey of college students, faculty and administrative and IT staff in June 2011.Sample Size and Margin of Error:
  • 1,209 total respondents: ± 2.7% margin of error at a 95% confidence level
  • 401 Students: ± 4.8% margin of error at a 95% confidence level
  • 306 Faculty: ± 5.6% margin of error at a 95% confidence level
  • 200 Administrative Staff: ± 6.9% margin of error at a 95% confidence level
  • 302 IT Staff: ± 5.6% margin of error at 95% confidence level